Terms and Conditions

Effective Date: October 24, 2025

By opting in to receive SMS messages from Coast Psychology (“we,” “us,” “our”), you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from Coast Psychology for appointment reminders, updates, wellness tips, marketing messages, and general two-way communication regarding your relationship with Coast Psychology.

Message and data rates may apply depending on your mobile carrier’s terms and conditions. SMS messages may be sent using an automatic telephone dialing system or other technology.

2. Message Frequency

You may receive more than one message from us unless you opt out. While message frequency varies, you can expect messages related to your appointments, account, or services you have requested, as well as occasional updates (generally up to four messages per month).

Coast Psychology reserves the right to alter the frequency of messages at any time, including to increase or decrease the number of messages.

Coast Psychology and mobile carriers are not liable for delayed, failed, or undelivered messages.

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan. Please contact your wireless carrier for details regarding your text messaging plan and associated costs.

4. Privacy Policy

Your personal information, including your phone number and any data exchanged via SMS, will be handled in accordance with our Privacy Policy.

Coast Psychology does not sell or share your personal information, SMS opt-in data, or message content with third parties for marketing or promotional purposes.

5. Cancellation / Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message we send.
After you opt out, you will receive one additional message confirming your request has been processed.

Once opted out, you will no longer receive SMS communications from Coast Psychology unless you re-enroll by providing consent again.

6. Help / Customer Support

For assistance, text the word HELP to (516) 206-2081.
You may also contact us directly for support:

📞 Phone: (516) 206-2081
📧 Email: hello@coast-psychology.com
📍 Mail: 50 Glen St, Glen Cove, NY 11542

7. Liability

Coast Psychology is not responsible for any charges, errors, delays, or undelivered messages caused by your carrier, technical issues, or third-party service providers.

We make no warranties regarding the availability or reliability of the SMS service and disclaim liability for any damages arising from your use of or reliance on SMS communications.

8. Healthcare Information and HIPAA Compliance

As a healthcare provider, Coast Psychology values the confidentiality of your health information. Please note that SMS messages are not a secure form of communication and may be intercepted or viewed by unauthorized parties.

By consenting to receive text messages from Coast Psychology, you acknowledge and accept these risks. SMS messages should not be used to communicate sensitive or confidential health information.

If you are experiencing a medical or psychological emergency, do not use SMS messaging—please call 911 or go to the nearest emergency room.

9. Changes to These Terms

Coast Psychology may update or modify these Terms at any time. Any material changes will be reflected on this page with a new effective date. Continued use of the SMS service after changes take effect constitutes your acceptance of the updated Terms.

Contact Us

If you have questions regarding these Terms or our SMS communications, please contact us at hello@coast-psychology.com or (516) 206-2081.