Privacy Policy

Effective Date: October 24, 2025

This Privacy Policy (this “Policy”) describes how Coast Psychology, or its subsidiaries, divisions, and affiliates (“Coast Psychology,” “we,” “us,” or “our”), collects, uses, communicates, discloses, and otherwise manages the personal information that you provide to us by engaging our services on our websites, social media, email exchanges, mobile apps, SMS communications, and other online services on which this Policy is posted (collectively, the “Service”).

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version shall control.

Collection of Personal Information

Information You Provide to Us

Coast Psychology collects personal information directly from you when you interact with our Service, contact us, use our services, subscribe, share reviews, sign up to receive offers, emails, or SMS messages from us, complete surveys, or order or purchase our services.

Information We Obtain Indirectly

We may receive personal information about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us. We may combine this with data that we already have collected about you, such as contact details (e.g., email address) and previous purchase history or interests.

Information Collected Automatically

When you use our Service, we collect certain information about you automatically through cookies and similar technologies.

Categories of Personal Information and Purpose for Collection

Coast Psychology collects the following categories of personal information:

  1. Contact information (name, email address, phone number)

  2. Financial information (for payment processing)

  3. Comments, reviews, and suggestions

  4. Personal characteristics (age, date of birth, gender, marital status, nationality)

  5. Online behavior (activity, preferences, time spent viewing features)

  6. IP address or mobile network information

Coast Psychology may also collect certain sensitive personal information, including your precise geolocation and personal information concerning your health, solely for purposes of providing psychological and related clinical services. This information is collected and used without inferring characteristics about you.

Unless otherwise stated, Coast Psychology does not collect sensitive personal information such as government identification numbers, financial access credentials, racial or religious information, or biometric identifiers. We ask that you not send nor disclose such sensitive personal information to us.

Coast Psychology collects and processes only the minimum information required to provide services, including business operations, marketing, customer communications and support, user verification, payment processing, customization, and compliance with legal obligations.

Text Messaging and SMS Communications

When you opt in to receive SMS messages from Coast Psychology, we may collect:

  • Your phone number

  • Your consent to receive SMS communications

  • Your name and email address (if provided)

  • Your basic contact information

  • Your messaging history (including responses or interactions with messages)

How We Use SMS Information

We use this information to:

  • Send you SMS messages you have opted in to receive

  • Provide appointment reminders, service updates, or wellness-related tips

  • Share updates, promotions, or other relevant content based on your preferences

  • Communicate regarding scheduling, billing, or service-related inquiries

Disclosures of SMS Information

We may disclose your information only to:

  • Service providers who help us send and manage SMS messages

  • Business advisors or consultants assisting with service delivery

  • As required by law or legal process, or to protect our rights or users’ safety

We do not sell or share your personal information, phone number, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

How to Manage or Opt Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also text HELP to (516) 206-2081 for assistance. Standard message and data rates may apply.

Disclosure of Personal Information

Coast Psychology does not trade, rent, or sell your personal information to third parties or share it for cross-context behavioral advertising.
We may employ trusted third-party companies to facilitate or improve our Service, such as payment processors, analytics providers, or website hosting services. These parties may access your information only to perform tasks on our behalf and are contractually obligated to protect it.

Coast Psychology may also disclose information as necessary to comply with the law, respond to lawful requests, prevent fraud or misuse, or protect the rights, property, or safety of Coast Psychology or others.

Do Not Track Signals, Cookies, and Other Technologies

We use cookies and similar technologies to collect limited information about your interactions with our website and communications. This data helps us improve the user experience and analyze usage patterns.

It is not our intention to use cookies to retrieve information unrelated to our Service or your interaction with it.

Links and Third-Party Websites

Our Service may contain links to external websites, including social media platforms. Once you leave our Service, this Policy no longer applies. Coast Psychology is not responsible for the privacy practices or content of such third-party websites.

User Content

Some features of the Service may allow you to provide comments, reviews, or other content publicly. Please exercise caution when sharing information publicly.

Opting Out of Emails

You may unsubscribe from marketing emails by following the instructions within those messages or contacting us at hello@coast-psychology.com.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption for sensitive data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Notification of Privacy Policy Changes

We may update this Policy periodically. If we make material changes that impact your privacy rights, we will provide notice on this website or via email before the changes become effective. We encourage you to periodically review this Policy for the latest information on our privacy practices.

Questions and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@coast-psychology.com
Phone: (516) 206-2081
Mail: 50 Glen St, Glen Cove, NY 11542
Text HELP: (516) 206-2081